FAQs

(click here for Heirloom Vignette FAQs)

HOW MANY IMAGES WILL WE GET FROM OUR LIFESTYLE SESSION?

When it comes to photos, I'm a believer in quality over quantity. We all have a gazillion photos on our phone that sit neglected, in no small part due to the sheer volume of them. After the session, I carefully sift through the images to select the best of the best, which typically ends up being about 50. I then fully edit each and every one so that you have a gorgeous set of final images to enjoy (and actually do something with). The final amount of images that you walk away with after our session depends on the Collection you decide on. Please see my 3 collections above. 

WHAT SHOULD WE WEAR?

Once we book our session, I will send you a detailed Welcome Packet with wardrobe ideas (and a shopping link) + session tips and tricks. If you have a question on something that is not covered in the packet, please feel free to email me at info@noellewestcott.com.

WHAT IF THE WEATHER IS BAD?

We'll reschedule at your convenience. I do not reschedule for overcast weather, but we may move the session time up a little. Overcast skies make for some really pretty pictures, promise!

WHAT IF WE HAVE TO CANCEL?

Because I am turning away other clients in order to serve you on your date, the session fee is non-refundable. If you need to reschedule your session due to sickness, injury, or a scheduling conflict — please contact me at least 24 hours prior to your session and the session fee retainer will move with the session.

Respectfully, I also reserve the right to reschedule a session due to illness, emergency, death in the family, inclement weather, and other unforeseen events beyond my control. I will make sure to inform you of any such occurrences as soon as possible and will reschedule your session at the earliest date available.

WHEN CAN WE SEE OUR PHOTOS?

Turnaround time is around 2.5 to 3 weeks. Sometimes sooner. Sneak peeks on my social media accounts or via direct text message are a tell-tale sign that I am getting very close to sending you your gallery. ;)

WILL YOU BE USING OUR PHOTOS IN YOUR MARKETING?

Please understand that because my business is a visual one and because my ability to find new business relies on my ability to share images, it's important that you are ok with me possibly using your images in my marketing. I take privacy seriously. And my baseline policy is anonymity. Let me assure you that your names and your kids' names will never be shared in any of my marketing. I will never tag you or reveal any identifying information and I always make sure to keep any questionable photos private — unless you give me explicit permission to share them. I encourage you to visit my socials to see how that works in practice. If you would still like to keep your images private, I do charge a $75 privacy fee per booking. Please let me know if this is something you would like to add to your booking fee and I will send you a separate invoice + contract.

DO YOU OFFER PRINTS?

YES! I believe our memories deserve so much more than these little screens which is why all of my collections include a print credit. All prints through my shop are sourced from the best of the best photography printers. Prints ordered directly through your gallery typically ship within 3-5 business days. Have another lab you prefer to use? You can download your images through your gallery and use the print lab of your choice. But, I super duper pinky swear, once you print photos through a professional photo lab — you will never ever want to print your family’s keepsake photos through a regular photo printer ever again.